Privacy Policy

Last updated: February 3, 2026

This Privacy Policy describes how Nagaxuy ("we", "us", or "our") collects, uses, stores, and shares information about you when you access or use our website at nagaxuy.com and any related services, features, or content we offer (collectively, the "Services"). By using the Services, you agree to the practices described in this policy. If you do not agree, please discontinue use of the Services.

1. Information We Collect

We collect information in several ways depending on how you interact with our Services.

1.1 Information You Provide Directly

When you register an account, enrol in a masterclass, make a purchase, contact our support team, or otherwise interact with our Services, you may provide us with:

• Full name and contact details including email address and phone number
• Billing and payment information processed through our payment partners
• Account credentials such as username and password
• Profile information including preferences, biographical details, and profile images
• Communications you send to us, including support requests and feedback

1.2 Information Collected Automatically

When you use our Services, certain technical and behavioural information is collected automatically, including:

• Device information such as hardware model, operating system, and browser type
• IP address and approximate geographic location derived from it
• Log data including pages visited, time spent, referring URLs, and access timestamps
• Cookies and similar tracking technologies as described in Section 5 of this policy
• Usage patterns such as course progress, content interactions, and feature engagement

1.3 Information From Third Parties

We may receive information about you from third-party sources, such as:

• Authentication providers if you choose to sign in using a third-party account
• Payment processors that confirm transaction status without sharing full card details with us
• Analytics and advertising partners that provide aggregated or pseudonymous data

2. How We Use Your Information

We use the information we collect for the following purposes:

• To create, maintain, and manage your account
• To provide access to purchased courses, masterclasses, and related educational content
• To process payments and send transaction confirmations and receipts
• To communicate with you about your account, updates to the Services, and support requests
• To send promotional communications where you have consented or where permitted by applicable law
• To personalise your learning experience and recommend relevant content
• To analyse usage trends and improve the performance, security, and functionality of our Services
• To detect, investigate, and prevent fraudulent activity, abuse, or violations of our terms
• To comply with legal obligations and respond to lawful requests from authorities

3. Legal Bases for Processing

We process your personal information on the following legal grounds:

• Contractual necessity: Processing required to deliver the Services you have requested or purchased
• Legitimate interests: Processing that serves our reasonable business interests, such as improving the platform and preventing fraud, where those interests are not overridden by your rights
• Consent: Processing based on your explicit agreement, such as receiving marketing communications
• Legal obligation: Processing required to comply with applicable laws and regulations

4. Sharing Your Information

We do not sell your personal information. We may share your information with the following categories of recipients:

4.1 Service Providers

We engage trusted third-party companies to assist in operating our Services, including hosting providers, payment processors, email delivery services, analytics platforms, and customer support tools. These providers are contractually required to handle your information securely and only for the purposes we specify.

4.2 Business Transfers

If we are involved in a merger, acquisition, restructuring, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change and any choices you may have regarding your information.

4.3 Legal and Safety Disclosures

We may disclose your information when we believe in good faith that such disclosure is necessary to comply with a legal obligation, protect our rights or property, prevent harm to any person, or investigate suspected violations of our terms.

4.4 With Your Consent

We may share your information with other parties when you have given us explicit permission to do so.

5. Cookies and Tracking Technologies

We use cookies and similar technologies such as web beacons, local storage, and session tokens to operate and improve our Services. These technologies help us:

• Maintain your login session and remember your preferences
• Understand how users navigate and interact with our platform
• Measure the effectiveness of content and features
• Deliver relevant promotional content where applicable

You can control cookie behaviour through your browser settings. Disabling certain cookies may affect the availability or functionality of parts of our Services. Where required by law, we obtain your consent before placing non-essential cookies.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with the Services. We also retain information as necessary to comply with legal obligations, resolve disputes, enforce agreements, and maintain business records. When information is no longer required, we delete or anonymise it in a secure manner.

7. Data Security

We implement appropriate technical and organisational measures to protect your information against unauthorised access, disclosure, alteration, or destruction. These measures include encryption of data in transit, access controls, and regular security assessments. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

8. International Data Transfers

As a transnational platform, your information may be transferred to and processed in countries other than the one in which you reside. Where such transfers occur, we take steps to ensure that your information receives an equivalent level of protection as required by applicable data protection law, including through the use of standard contractual clauses or other appropriate safeguards.

9. Your Rights and Choices

Depending on your location and applicable law, you may have the following rights regarding your personal information:

• Access: The right to request a copy of the personal information we hold about you
• Correction: The right to request that inaccurate or incomplete information be corrected
• Deletion: The right to request that we delete your personal information, subject to certain exceptions
• Restriction: The right to request that we limit the processing of your information in certain circumstances
• Portability: The right to receive your information in a structured, machine-readable format
• Objection: The right to object to processing based on legitimate interests or for direct marketing purposes
• Withdrawal of consent: The right to withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us using the details provided in Section 12. We will respond to your request within a reasonable timeframe and in accordance with applicable law. We may need to verify your identity before processing your request.

10. Children's Privacy

Our Services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child, we will take prompt steps to delete it. If you believe a child has provided us with personal information, please contact us immediately.

11. Third-Party Links and Services

Our Services may contain links to third-party websites, tools, or services that are not operated by us. This Privacy Policy does not apply to those third parties. We encourage you to review the privacy policies of any third-party services you access through our platform. We are not responsible for the content or privacy practices of external sites.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify you by updating the date at the top of this page and, where appropriate, by sending a notification to the email address associated with your account. Your continued use of the Services after any update constitutes your acceptance of the revised policy.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: